Video Course: Emotion, the Client, and You

Richard Hill

Most massage therapists have experienced an emotional response from clients during a massage. This can range from personal talk to outbursts of tears and even more extreme reactions. How do you manage the emotional client? Are there ways to predict whether an emotional response will happen? How should the therapist respond? Is there a protocol that will help the client and protect the therapist? Join us for this stimulating discussion, where you’ll develop a better understanding of the highly impressionable mindset of the client during massage therapy and learn about the triggers behind emotional reactions. You’ll be better prepared for these situations as you discover how to best manage these incidents with practical, in the moment responses.

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Course Outline
Learning Objectives
Instructors
Richard Hill

Richard Hill is internationally recognized in the field of neuroscience and human behaviour. In addition to lecturing around the world to psychotherapists, he has also presented to the massage therapy community in Australia and Canada at both conferences and webinars on the nature of the emotional connections in the body. A board member of the Global Association for Interpersonal Neurobiology Studies (GAINS), he seeks to break down the dualist gap between brain and body. He is in private practice at the Davis Health Center in Sydney, Australia, which specializes in remedial massage therapy and lifestyle medicine. Learn more at http://www.richardhill.com.au.

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FAQ

Visit the ABMP Education Center FAQ page for a full list of resources and technology tips.

Q: Is this massage therapy CE course approved by the National Certification Board for Therapeutic Massage & Bodywork (NCBTMB) for CE credit?
A: Yes! All of the courses are approved under ABMP’s NCBTMB Approved Provider account (451086-09).

Q: How do I earn a CE certificate for this video-based course?
A: After you complete the webinar video, a quiz will appear on the page. Earn a CE certificate by scoring 70% or higher on the course quiz.

Q: How do I access my CE certificates?
A: CE certificates are available on your “My CE Transcripts” page and on the course page. Visit your “My CE Transcript” page by clicking “My CE” on the navigation bar at the top of your screen.

Copyright Statement
All of the ABMP courses contain materials that are proprietary to ABMP. None of the course material may be used without the express written permission of ABMP. Materials may include, but are not limited to, video, audio, images, documents, and slides. Course materials are only for the use of students enrolled in this course and may not be shared publicly or shown to groups. Unauthorized retention, duplication, distribution, or modification of copyrighted materials is strictly prohibited by law. Check your state’s defined scope of practice for massage therapy before practicing any new modalities or techniques.

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